John Congdon

1 | John Congdon

December 12th, 2008 at 1:02 am

Hey Rob,

The only downside right now is the "beta" portion and the fact that maintenance is done on Tuesdays during normal business hours. But I am sure that will be over soon enough and this will be a real enterprise type of solution where maintenance is done at off peak times.

Luckily we just use it as a CDN, so if we have to change a file during these times, we just serve them ourselves until we can get back into MOSSO.

2 | Rob La Gesse

December 12th, 2008 at 3:51 am

John, glad you are enjoying Cloud Files! Let us know if we can help with anything, and thanks for the post!

Rob

3 | Eric

December 12th, 2008 at 9:50 am

Hi John,

We opted for Tuesday afternoons because many users perform backups during off-peak hours. We typically only put the system in "read-only" mode during the maintenance window and don't usually take the full 5 hours. We also wanted to put in a set time so that early adopters could reliably plan around those windows.

But even better, we plan on removing the beta label and suspending the periodic maintenance windows early next year.

Feel free to send any comments/suggestions to us. We'd love to hear your thoughts! <ej _at_ racklabs _dot_ com>

4 | John Congdon

December 13th, 2008 at 1:31 am

That makes sense. You are dealing with multiple business models, or uses for the cloud. We use it as a CDN more than a backup solution, where others are doing it vice/versa.

Once I knew about the planned maintenance it was easier to deal with, but a couple weeks ago when I went to change an image and couldn't, I was frustrated. It took 2-3 times on chat to get a definite answer. He explained that it was still beta and was every Tuesday. All better now

Great work over there at MOSSO!