http://www.johncongdon.com My life as an IT "Professional" Wed, 04 Jan 2012 13:26:19 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://www.johncongdon.com/big-business-needs-to-realize-the-power-shift/ http://www.johncongdon.com/big-business-needs-to-realize-the-power-shift/#comments Thu, 09 Jul 2009 09:56:00 +0000 John Congdon http://www.johncongdon.com/big-business-needs-to-realize-the-power-shift/ Life isn’t so easy for big business anymore.  If you complained back in the day, a corporate giant could just brush you off.  Nowadays, with the speed of information, this just can’t happen.  We have seen this a few times recently, with the most recent being United Air.  Watch this video that was created to tell a story of a broken guitar by Sons of Maxwell.  In the end, they got United’s attention, and United Airlines made a public apology via twitter.

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