Updates from May, 2008 Toggle Comment Threads | Keyboard Shortcuts

  • John Congdon 9:55 am on May 29, 2008 Permalink | Reply
    Tags: , Updates   

    Mac OSX: Why I Don’t Do Updates As Soon As They Are Available 

    I have been using an Apple Mac for the past 5 or so years. I have never had a “Traumatic” experience because of an update, but I have heard others. Take for example Jeff McCord’s latest experience. I feel bad for him because he is a new Apple user and I don’t want this issue to lose him back the likes of Windows.

    Unless there is an update that I really need, I tend to wait to see if there are any problems. I guess I will not do the latest 10.5.3 update for a little longer.

     

    • Jeff McCord 10:26 am on May 29, 2008 Permalink | Reply

      I’m pretty upset… and I know, it’s always the user’s fault when upgrades come out, but it’s really ridiculous.

      Apple needs to get over this “can only use Apple products” for things to work. It’s not fair.

      Do you suggest any advice for my situation? Should I downgrade back to 10.5.2 and if so, how do I do that? I do have the 10.5.2 dmg file, but will that screw up my system since I’ve already upgraded to 10.5.3?

  • John Congdon 2:54 pm on May 28, 2008 Permalink | Reply
    Tags: buy.com, Google Checkout, Negative Press   

    buy.com commits possible fraud, negative press 

    Let me start out by saying this is possible fraud, not confirmed at this point.

    I am a developer that has integrated Google Checkout with a shopping cart at bowlingball.com.  I have used Google Checkout to make business purchases in the past and really like the service.

    I decided to open a personal account and make a purchase from Buy.com.  The fact they are offering $10 off is a no brainer for the product I wanted to buy.

    The purchase was flawless, and I received my emails as expected.  My order was placed at 7:09 AM.

    At 10:30 AM I received an automated email that my order had been canceled.  There was no reason given, so I proceeded to send them an email to get clarification.  If I had received an explanation to begin with, it would have saved a step.

    The response I received follows:

    We apologize that Google Checkout was unable to process your order.

    Google Checkout tried to authorize funds from your credit card for payment; however, the authorization for payment failed. As a result, Google asked us to cancel this order. Please verify your credit card information with Google Checkout and place a new order. This should correct the authorization issue. For further information, please contact Google Customer Support at:

    Now I know for a fact that Google Checkout tries to authorize funds, and if unsuccessful, THEY contact the customer to let them make any changes that will correct the order.  If this is not done within 3 days, then Google Checkout cancels the order, and not the merchant.

    I am still waiting for a response to this situation.  I would love any feedback that someone may have.

     

    • admin 9:55 am on May 29, 2008 Permalink | Reply

      As an update, buy.com has called me back and is insisting that Google Canceled my order. I am going to contact Google Checkout next. This is why I was adamant about saying possibly and not being accusatory.

    • http://openid.aol.com/congdonj 9:17 am on June 9, 2008 Permalink | Reply

      Just to follow up, it appears that this was not a problem with BUY.COM.

      I have used Google Checkout through work and decided to open a personal account for this purchase. Google Checkout looked at this as the same person and canceled the order.

      I blamed BUY.COM because I never heard from Google Checkout that my order was canceled. Which is odd, Google always seems to stay on top of communication.

      My apologies to BUY.COM. I have placed a new order and will use them again in the future.

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